FAQs
Questions patients often ask
Answers about appointments, the fracture clinic, fees and recovery. If you cannot find what you need, Mr Chan’s secretary is happy to help.
Appointments
Do I need a GP referral?
If you are paying for yourself you can book directly. Most insurers ask for a GP referral and an authorisation code before your first appointment.
Where can I see Mr Chan?
Answer to follow: awaiting client copy.
What should I bring to my appointment?
Answer to follow: awaiting client copy.
Fracture clinic
How quickly can I be seen with a fracture?
Patients can be seen within 48 hours of injury, with imaging and a clear plan.
Do I need to go to A&E first?
Answer to follow: awaiting client copy.
Fees and insurance
Do you see insured and self-pay patients?
Yes. Mr Chan is recognised by all major UK insurers, and self-pay patients are welcome.
How much does a consultation cost?
Answer to follow: awaiting client copy.
Surgery and recovery
Will I definitely need an operation?
Not necessarily. Most foot and ankle problems are treated without surgery first.
How long will my recovery take?
Answer to follow: awaiting client copy.
Book a consultation
Ready to talk about your foot or ankle?
Insured or self-pay, in Guildford, Haywards Heath, Brighton, Battersea or by video. Mr Chan’s secretary will call you back to arrange a time.
Request an appointment
Mr Chan’s secretary will be in touch to arrange a time. Please do not include detailed medical information.